Legal notice

Proyachts is a registered trademark property of Mallorca Luxury Group S.L.U (hereinafter MLG), with CIF B57744674, registered in the Mercantile Register of Palma de Mallorca with address in C/ La Pau 8, C.P 07012, Palma de Mallorca, Spain, applies the present conditions of service and contracting to its clients. MLG is dedicated to the rental and management of boats.

By contracting any MLG service, the customer fully and unreservedly accepts these terms and conditions of service and contract, which are complemented by the regulations contained in the Privacy Policy that appears on this website.

The regulation of boat leasing takes place between the customer and the final service provider (owner or manager of the boat), by means of a leasing contract with the final service provider.

1. PURPOSE OF THE SERVICE AND OF THE CONTRACT

MLG provides intermediary services (through the management of reservations) in the rental of pleasure boats. Through www.pro-yachts.com the customer makes the reservation of the lease, and then, if applicable, contracts the rental of a boat with the final service provider, under the conditions stipulated with the final service provider in exchange for the agreed price. MLG additionally takes care of and has contracted with the final service provider for the collection of the rental fee.

All vessels listed in www.pro-yachts.com are offered by MLG as a mediator, and its responsibility is limited to putting the customer in contact with the final service provider, who is solely and directly responsible for the provision of said service. MLG is not responsible for the provision of the service and, therefore, does not guarantee, nor is it liable for the non-fulfilment or non-exact fulfilment of the service contracted by the final service provider, with whom the customer contracts. However, MLG informs that it expressly requests from all final service providers a good performance of the service, in full compliance with the standards of the sector and the lease contract. Failure to comply with this obligation by the final service providers implies that MLG may decide not to count on them in the following cases www.pro-yachts.com

The final service provider additionally and expressly entrusts MLG with the management of charging the customer for the contracted rental services, as well as the blocking of the corresponding reservation. The contracting of other services or extras, as well as the deposit to be provided, will also be agreed between the customer and the final service provider, but in this case charged directly by the latter.

The customer expressly accepts this limitation of liability of MLG and that, consequently, MLG is only responsible for the management and formalisation of the reservation of the chosen vessel, and for the management of the booking and rental collection, in accordance with the conditions and parameters established and the characteristics announced. The customer is aware that the final service provider may not be able to accept the reservation, in which case MLG will offer the customer alternative boats or a full refund of the amount, if any, blocked and/or paid.

Although the service is intended to be as accurate as possible to what has been published in the www.pro-yachts.com We cannot verify, nor can we guarantee, that all information is accurate, complete or correct. Notwithstanding the foregoing, please be advised that MLG requires end service providers to provide true and correct information; otherwise, they may be excluded from www.pro-yachts.com In the event of any incident, we recommend that you report it to us at info@pro-yachts.com.

2. VALIDITY

The conditions of service and contracting come into force when the customer generates the booking form.

3. BOOKING AND CONTRACTING PROCESS

The process of booking with MLG and then contracting with the final service provider is very simple:

• Enter in www.pro-yachts.com.
• Select a vessel, read conditions.
• Specify the dates and, if applicable, the extras and fill in the obligatory details, including any necessary personal data.
• Confirm booking details.
• Obtain confirmation from MLG and final service provider by signature on the lease contract and service invoice.
• Make payments due on the dates indicated to MLG or owner.
• Once the service has been received, MLG asks the client for a detailed evaluation of the service received, with the aim of publishing it so that the rest of the users can make a more informed contract.

The customer acknowledges that the provision of the service shall be the sole responsibility of the final service provider, in accordance with the contract they sign, and that the final service provider is therefore solely responsible for the service.

4. DEFINITION OF CUSTOMER

Customer is any person over eighteen years of age, with the capacity to contract and be bound by the present terms and conditions of service and contract when generating a booking form.

5. OBLIGATIONS OF THE CUSTOMER

The customer undertakes to:

• Always provide truthful, correct and up-to-date information on the data requested, both personal and otherwise.
• To provide MLG with the data requested in order to manage the booking, contracting and provision of the service.
• Provide such information and qualifications as may be reasonably required.
• Make the payments of the amounts corresponding to the contracted services within the deadlines informed at the time of booking and/or contracting.
• Make proper use of the services and, where appropriate, have the appropriate titles or licences for the use of the vessel.
• Only provide truthful information in the evaluation of the service received. In any case, MLG reserves the right to adapt, reject or withdraw the evaluations and opinions.                                                                     

6. FINAL SERVICE PROVIDER

The final service provider can be an owner of one or more vessels, or an agency that has the management of the vessels.

MLG offers to advertise your vessel on the online platform with a description, characteristics, images, prices, according to the information you provide to MLG. This enables MLG to carry out its booking service and, if necessary, to manage the collection of rentals.

7. MEANS OF PROCUREMENT

The customer and MLG accept the possibility of formalising agreements and contracts by any means permitted by law, including contracting via the web or e-mail, telephone recording, digitalised signature or electronic signature, as well as that they may be stored, organised or reproduced, by any available means.

8. MEANS OF PAYMENT

Payment shall be made by the customer at the time of booking or contracting, in the amounts and at the time indicated in each case (and which shall be in accordance with the customer's prior acceptance).

In the event that payment of the full amount is not requested at the time of booking, the client is obliged to make the remaining payment on the dates indicated.

Accepted means of payment are payment by Visa, Visa Electron and Master Card debit or credit card, as well as by bank transfer or certified cheque.

9. FUTURE CHANGES

Changes to the website or to these terms of use will be notified to the user and will be considered accepted by the user if he/she re-enters the website. www.pro-yachts.com after such communication.

10. CLAIMS AND APPLICABLE JURISDICTION

Complaints shall be made in writing and by a reliable method of receipt.

To resolve any dispute over the interpretation or their own jurisdiction, they expressly submit to the courts and tribunals of Palma de Mallorca (Spain).

These conditions are subject to Spanish law.