Privacy policy

We inform you that the personal data of our Customers will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, completeness and confidentiality, as well as respecting the other obligations and guarantees set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

In order to comply with the Regulation, we have updated our Privacy Policy:

• Responsible: Mallorca Luxury Group S.L.U, NIF: B57744674, address: C/ La Pau 8, C.P 07012, Palma de Mallorca, Spain. Email info@pro-yachts.com
• Purpose of processing: we process the information you provide in order to provide you with the requested service, to send you communications relating to the products purchased or similar products and to invoice you for the same.
• Origin and category of data processed: the personal data that we will process is your identification data that you provide us with through the form that you will find on our Website.
• Shelf life: the data provided will be kept for the duration of the business relationship or for the years necessary to comply with legal obligations.
• Legitimation: we process your data only if we have your express and informed consent to do so, and only for the purposes described above.
• Target group: the data you provide will not be passed on to third parties except where there is a legal obligation to do so.
  However, in order to carry out certain functions necessary for the provision of the service, your data may be processed by third parties who will act as data processors and who will be contractually obliged to comply with their legal obligations as data processors and to maintain the confidentiality and secrecy of the information.
• International Transfers: you are informed that the Company contracts the management of some of the functions necessary for the provision of the service with processors located outside the EU and which guarantee an adequate level of protection of personal data.
• Rights: you have the following rights over your personal data:
  - Right to request access to personal data.
  - The right to request its rectification or erasure.
  - The right to request the restriction of or opposition to their processing.
  - Right to data portability.

In order to exercise your rights, you must send us a written communication by e-mail to the following address info@pro-yachts.com specifying the right you wish to exercise.

We also inform you that you may request the protection of your rights before the Spanish Data Protection Agency, located at Calle de Jorge Juan, 6, 28001 Madrid".

Introduction

We inform you that our Clients' personal data will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, completeness and confidentiality, as well as respecting the other obligations and guarantees set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

In order to comply with the Regulation, we have updated our Privacy Policy as shown below:

• Who is responsible for the processing of your data?
• For what purposes do we process your data and on what grounds?
• What categories of data do we process and where do we obtain these data from?
• Who are the recipients of your data and how do we store it?
• How long do we keep your data?
• What are your rights and how can you exercise them?
• Changes to the Privacy Policy.

1. WHO IS THE DATA CONTROLLER?

The Responsible will be the company Mallorca Luxury Group S.L.U, NIF: B57744674, address: C/ La Pau 8, C.P 07012, Palma de Mallorca, Spain. Email info@pro-yachts.com
The Company is dedicated to the rental of pleasure boats and we offer our services through the following brand Proyachts.
(hereinafter referred to as the 'Company' or the 'Company').

2. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA AND ON WHAT GROUNDS?

The information you provide to us through the website or app may vary depending on the services you request from us or the actions you have expressly authorised us to perform. In general, we may process your data for the following purposes:

• To provide you with the requested service, which is the rental of recreational boats, to be able to register as a Client and to manage the contractual relationship with you. The legitimate basis for this purpose is the contractual relationship between the Client and the Company and your request for registration.
• Send you communications relating to the contracted services or similar by e-mail. However, at any time you may oppose the sending of these communications through the e-mail you receive or through our customer service department. The legitimate basis for this purpose is the contractual relationship between the Client and the Company and their consent.
• To perform the invoicing of our service. The legitimate basis for this purpose is the contractual relationship between the Client and the Company.

3. WHAT CATEGORIES OF DATA DO WE PROCESS AND WHERE DO WE OBTAIN THESE DATA FROM?

The personal data that we will process is your identification data that you provide directly to us, either through the form that you will find on our Website.

In particular, the personal data processed fall into the following categories:

• Identifying data: name, address, e-mail address, telephone number, passport or other recognised personal identification document number and information.
• Economic data: credit/debit card details or other payment information.
• Location: in case you use location-based features and have enabled location services in your computer or mobile settings, your real-time geographic location and IP address, as well as the locations of the collective Wi-Fi access point and telephone repeater antennas.

In any case, the Company shall not be held responsible for the use of false, inaccurate, incomplete or out-of-date data provided by the Client.

4. WHO ARE THE RECIPIENTS OF YOUR DATA AND HOW DO WE STORE IT?

4.1. Addressees: the data you provide will not be passed on to third parties except to Public Administrations, Judges, Courts, Security Forces and Bodies in cases where there is a legal obligation to provide them.

4.2. Processors: in order to carry out certain functions necessary for the provision of the service by the Company, your data may be processed by third parties who will act as data processors and who will be contractually obliged to comply with their legal obligations as data processors and to maintain the confidentiality and secrecy of the information.

4.3. International Transfers: the data we collect about you is stored within the European Economic Area ('EEA'), although it may also be transferred to and processed in a country outside the EEA under the 'cloud storage' model. Please note that any transfers from outside the non-EEA are made to companies that are part of the EU-US Privacy Shield and that ensure an adequate level of protection for personal data. More information is available at: https://www.privacyshield.gov/welcome.

4.4. Categories: The categories of recipients who may process your data for the purposes indicated and according to the legitimate basis are the following:

5. HOW LONG DO WE KEEP YOUR DATA?

The data provided will be retained for as long as the contractual relationship with the customer is maintained.

When your data are no longer necessary for the purpose for which they were obtained, they will be blocked and will be made available only at the request of Judges and Courts, the Public Prosecutor's Office or the competent Public Administrations for the years necessary to comply with legal obligations and, after this period, they will be completely deleted.

6. WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

6.1. Rights. Our data protection regulations give you a number of rights in relation to the data processing involved in our services which can be summarised as follows:

• Right of access: know what data we are processing about you.
• Right of rectification: be able to request the modification of their data if they are inaccurate or untrue.
• Right of deletion: request the erasure of their data when the processing is no longer necessary.
• Right of limitation: the marking of the personal data retained in order to limit their processing in the future.
• Right to object: to request the cessation of the sending of commercial communications.
• Right of portability: allows the data subject to receive his or her personal data in a structured, commonly used and machine-readable format for transfer, copying or transmission to another controller.

6.2. Right to withdraw consent. You may revoke your consent by notifying us by email at info@pro-yachts.com

6.3. The right not to be subject to a decision based solely on automated data processing. You also have the right to request that no processing of personal data is carried out which involves decision-making by the Controller which significantly affects you and which is carried out automatically and without human intervention.

6.4. Exercise of rights. The Company guarantees the adoption of the necessary measures to ensure the exercise of these rights free of charge. Likewise, in order to exercise these rights, you must send us a written communication by e-mail to the following address info@pro-yachts.com specifying the right you wish to exercise.

6.5. Right to lodge a complaint with a supervisory authority. We also inform you that you may request the protection of your rights before the Spanish Data Protection Agency, located at Calle de Jorge Juan, 6, 28001 Madrid.

7. CHANGES TO THE PRIVACY POLICY

Our Privacy Policy is subject to change from time to time. The latest version of our Privacy Policy can be found on our website.